Who operates this website

The website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Lithography Printing. In this policy, references to "we", "us" or "our" relate to the website operator and the business activities carried out through this site, as applicable.

This policy applies to personal information collected through this website, including information submitted through our contact form. It does not create any right to use the site for unlawful, misleading or unauthorised purposes.

Information we collect

We collect personal information that is reasonably necessary for printing enquiries, quotation requests, job administration and related communication. The information collected depends on what you choose to send and how you interact with the site.

Name and surname
Company name and job role
Email address and contact number
Delivery town, province and job details
Artwork notes, carton specifications and file attachments
Technical website data such as browser, device and page activity

If you provide personal information relating to another person, you should be authorised to do so. Please do not send confidential artwork, regulated product information or third party personal data unless it is required for the enquiry and lawfully shared.

How we use personal information

Personal information is used for legitimate business purposes connected to litho-laminated cartons, folding cartons, shelf ready boxes, display boxes and print finishing enquiries. We process information in a manner consistent with POPIA, including the principles of purpose limitation, minimality and security safeguards.

To receive and assess printing enquiries
To prepare quotations, specifications and production related communication
To verify artwork, proofs, delivery requirements and account details
To maintain records of enquiries, orders and site usage
To improve website performance, security and administration
To comply with legal and regulatory obligations

We do not sell personal information. We do not use this website to offer plastic packaging, and information submitted here is processed only for the services described by Lithography Printing.

Sharing and disclosure

We may share personal information where this is necessary to run the website, manage enquiries, support printing operations or meet legal duties. Any sharing is limited to what is reasonably required for the relevant purpose.

Information may be disclosed to service providers that assist with website hosting, analytics, security, administration, printing workflow support, transport coordination or professional compliance services. Information may also be disclosed if required by law, court order, lawful regulator request or to protect rights, property or safety.

Where operators or contractors process personal information for us, we require them to use appropriate confidentiality and security measures.

Storage, security and retention

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, alteration and destruction. No internet transmission or electronic storage method is completely secure, but we apply safeguards appropriate to the nature of the information held.

Access controls for authorised personnel
Secure systems and monitored website services
Record management procedures for enquiries and job files
Retention periods based on operational, legal and accounting needs

Personal information is kept only for as long as it is needed for the purpose collected, or as required by law. When retention is no longer justified, records are deleted, destroyed or de-identified where reasonably practicable.

Your rights under POPIA

Subject to applicable law, you may request access to personal information held about you, ask for correction of inaccurate information, object to certain processing or request deletion where there is no lawful basis to retain it. You may also withdraw consent where processing relies on consent, although this will not affect earlier lawful processing.

If you want to exercise any of these rights, please use our contact form and provide enough detail for the request to be identified and handled properly. We may ask for proof of identity before giving effect to a request.

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the relevant information regulator in South Africa.